The software is an early proof of concept for development purposes and should not be used as-is in a live environment without further redevelopment and/or testing. No warranty is given and no real data or personally identifiable data should be stored. Usage and its liabilities are your own.
Data Privacy and Protection
We do not store any data you input while using the software. All associated data is stored on Twilio servers within your registered Twilio account. This includes all login credentials, chatbot conversation diagrams, chatbot names, and associated phone numbers. This software purely acts as a bridge to take a Voiceflow export and transform it into a format that Twilio can use in its SMS services under your account. Note that to make full use of our software, we require users to have access to a paid Twilio account with phone numbers that have SMS capability.
As stated, we do not store any personal information of a user and there is no way we are able to identify a single person from them interacting with our system.
The only data stored would be found on Twilio who only the clinician has access to.
One of the reasons we chose Twilio was their strong commitment to GDPR, with them having a data protection core team, revolving their terms of services around GDPR as well as proactively considering data protection when developing new products.
Dependencies and Licenses
This program is free software: you can redistribute it and/or modify it under the terms of the GNU Affero General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version. Below is the full list of dependencies:
Thowhid Ahmed, Zvezdin Besarabov, Michael Khot
Clients and Organisations:
Prof. Joseph Connor, NHS
Supervisors and Teaching Assistants:
Dr Dean Mohamedally, Dr Yun Fu, Dr Graham Roberts, Mr Sahan Bulathwela