For Users

Removing Chatbots

How to remove a chatbot?

To be able to remove a chatbot:

  1. Make sure the chatbot is undeployed.

Note: If it is already deployed and linked to a phone number you must unlink it first. This is to ensure that removing public and live bots cannot be done accidentally.

delete tooltip

  1. Click the trash bin icon.

delete confirm

  1. Click Yes to remove your chatbot permanently.

Note: that this action cannot be undone. If you wish to get the chatbot back, you will need to upload its export file again.