For Users

Testing Chatbots

Once a chatbot has been uploaded and converted to SMS, you should test to see if it works correctly.

How to test your chatbot?

test tooltip

  1. Clicking the message icon opens the test page.

test

  1. Start typing your own messages in the Send a message box.

The chatbot is simulated in a virtual phone so that you can see how it would function if a real user would SMS message it. Try sending a message to it and see how it responds!

The purpose of this is to help you find any errors in the chatbot design, and to ensure the end product functions as expected from an SMS user perspective.